Overview

Pro Pack Solutions Inc. is committed to integrity, quality, and respect in all our operations. This Code of Ethics guides our employees, officers, directors, affiliates, and business partners to uphold ethical standards, comply with laws, and foster trust with our customers, suppliers, and communities. By following this Code, we strengthen our reputation as a leader in premium packaging solutions.

Scope and Goals

This Code applies to all Pro Pack Solutions personnel (employees, officers, directors, affiliates) and business partners acting on our behalf, including suppliers and contractors. Our goals are to:

• Promote ethical excellence in decision-making and behavior.
• Mitigate risks through compliance with laws like the CCPA, GDPR, and FCPA.
• Foster a culture of accountability, inclusion, and transparency.

All personnel must complete initial ethics training within 30 days of hire and annual certifications thereafter. Partners are expected to adhere via contract terms.

Core Principles

1. Honesty & Transparency

Act with honesty in all business dealings. Accurately represent products, services, pricing, and performance data. Misrepresentation or withholding critical information is prohibited. For example, do not exaggerate product capabilities or hide defects.

2. Fair Business Practices

Engage in fair, lawful competition per antitrust laws (e.g., avoiding price-fixing or collusion). Treat suppliers, customers, and partners equitably, making decisions based on merit, quality, and value. For instance, select suppliers through transparent bidding processes.

3. Anti-Corruption

We have a zero-tolerance policy for bribery, kickbacks, or improper gifts. Comply with all anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (FCPA) and California’s anti-bribery statutes. Report suspected violations immediately to the Ethics and Compliance Officer.

4. Confidentiality and Data Protection

Protect confidential information of our company, clients, suppliers, and employees. Comply with data privacy laws (e.g., CCPA, CPRA, GDPR). Unauthorized sharing or use of sensitive data is forbidden. In case of a data breach, we will notify affected parties per legal requirements.

5. Sustainability

Commit to environmentally responsible practices, such as sustainable sourcing and compliance with California’s packaging waste laws (e.g., SB 54). Minimize waste and promote eco-friendly packaging solutions.

6. Conflict of Interest

Avoid situations where personal interests conflict with company interests. Disclose any relationships, financial interests, or activities (e.g., owning a supplier’s stock) that may influence decisions. Consult your manager or the Ethics and Compliance Officer if unsure.

7. Professional Conduct

Maintain an inclusive, respectful workplace free from harassment, discrimination, or retaliation. Promote diversity, equity, and inclusion (DEI) in all interactions. Comply with federal and California employment laws (e.g., Title VII, FEHA) and accessibility standards (e.g., WCAG).

Implementation and Accountability

• Training: New hires complete a 1-hour ethics training; all personnel complete 30-minute annual refreshers. Training covers this Code, case studies, and legal updates.
• Reporting: Report concerns confidentially via our Ethics Hotline (1-888-897-2668) or email hello@propacks.net. No retaliation will occur for good-faith reports.
• Investigations: Violations are investigated within 14 days by the Ethics and Compliance Officer, with outcomes communicated to the reporter (if not anonymous). Consequences may include coaching, suspension, or termination, depending on severity.
• Supplier Compliance: Partners sign agreements to follow this Code, with audits conducted annually for key suppliers.
• Updates: This Code is reviewed annually or as laws change (e.g., CPRA updates by 2027). Changes are posted on www.propacks.net.

Contact Us

For guidance or to report concerns, contact our Ethics and Compliance Officer at hello@propacks.net or 1-888-897-2668. Written inquiries can be sent to our address.